About the server of this website

All traffic (file transfer) between this website and your browser is encrypted and transferred through HTTPS protocol using SSL (Secure Sockets Layer).

Personal information this website collects and why we collect it

This website collects and uses personal information for the following reasons:

Monitoring visits to websites

Like most websites, this website uses Google Analytics (GA) to monitor users’ activity. We use these data to identify how many persons use our website, to better understand the way they find and use our web pages and to see their path through the website. Although GA records data such as your geographical location, your device, your browser and your operation system, none of this information reveals your personal identity to us. GA also records your computer’s IP which could be used to identify you, but Google does not give us access to this. We believe that Google is a third-party data processor compliant with the requirements of the European legislation.

Contact forms and e-mail links

If you choose to contact us through a contact form or our e-mail link, none of the data you provide will be stored in this website or transferred or submitted to processing by any third-party data processor, as defined in section “Our third-party data processors” below. On the contrary, these data will be sent to us by e-mail through SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS security protocol (also known as SSL), which means that the e-mail content is encrypted before sent through the Internet. The e-mail content is decrypted by our local computers and devices.

E-mail newsletters

If you choose to receive our e-mail newsletters, the e-mail address you submitted will be forwarded to MailChimp that provides marketing services for our e-mails. MailChimp is a third-party data processor (see section “Our third-party data processors” below”). The e-mail address you submitted will not be stored in our website’s database or in any of our company’s internal information systems. Your e-mail address will remain in MailChimp’s database for as long as we use their marketing services for our e-mail or until you expressly request that it is deleted from this list. You can do this by using the unsubscribe link included in all e-mail newsletters we send you. For as long as your e-mail address is included in MailChimp’s database, you will periodically (around once a month) receive information e-mails from us.

Adopt a tree

If you want to adopt a tree from “retreeve.gr” e-shop, you will be asked to provide your personal information in order to identify you and perform your transactions with the required degree of security.

When you adopt a tree or when you wish to become a user of “retreeve.gr” you will be asked to provide: your full name, the address where the products will be sent, your phone or mobile phone number (whichever you prefer), your e-mail address and, if you choose to perform the transaction using a credit or debit card, you will be redirected to the Bank’s safe environment where you will be asked to provide the card’s number and expiration date as well as the 3-digit security code.

Your personal data are collected by our company exclusively and only for the purposes of performing any transactions with “retreeve.gr”, contacting you in order to complete your orders, pricing, facilitating deliveries, executing your orders in general, responding to your requests as well as sending information messages about our products and services. All your personal data collected through the special e-form of “retreeve.gr” are absolutely necessary to deliver the aforementioned services and are subject to your full and unreserved consent/agreement that is given by sending your personal data to us. It follows that you may change your password and e-mail as often as you wish and request at any time to immediately delete your data and your subscription as users.